At TimeArgent, every timepiece is carefully inspected, prepared, and packaged before dispatch to ensure it reaches you in perfect condition.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Shipping Coverage

Currently, TimeArgent ships only within India. We do not offer international shipping at this time.

Shipping Charges

We offer complimentary shipping on all prepaid orders across India.

Cash on Delivery (COD) is not available. All orders must be prepaid through the payment options available at checkout.

Order Processing Time

All TimeArgent timepieces are carefully inspected and prepared before dispatch.

• Orders are typically processed within 3–4 working days from the date of order confirmation.

• Processing times may be longer during high-demand periods, product launches, public holidays, or festive seasons.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email or SMS.

Estimated Delivery Time

After dispatch, orders are generally delivered within 7–8 working days, depending on the delivery location and courier network availability.

Please note that delivery timelines are estimates and may vary due to:

• Remote delivery locations

• Weather conditions

• Transportation disruptions

• Government restrictions

• Public holidays and festive periods

• Circumstances beyond our reasonable control

Order Tracking

Every shipment includes a tracking number, allowing you to monitor the progress of your order from dispatch to delivery.

Tracking details will be shared once your order has been handed over to our logistics partner.

Important: Unboxing Video Requirement

To protect both our customers and our brand against transit-related issues, we strongly recommend recording an unboxing video when receiving your order.

The video should clearly show:

• The sealed outer package before opening

• The shipping label

• The complete unboxing process from start to finish

• The watch and all contents inside the package

The video must be continuous, unedited, and recorded without pauses or cuts.

Claims relating to:

• Transit damage

• Missing items

• Incorrect products received

may require a valid unboxing video for verification and resolution.

Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding during such situations.

Need Assistance?

For any shipping-related questions, delivery concerns, or order updates, please contact us at:

crafted@timeargent.co.in

Important: Kindly mention your Order Number in the email subject line to help us assist you more efficiently.

Example: Subject: Order #TA12345 – Delivery Query